Privacy Policy

We collect information directly from you, automatically from your device and browser, and from third parties such as identity-verification providers, analytics providers, payment processors, banking partners, regulatory data sources, and publicly available records where permitted by law.

The categories of information we may collect include identifiers and contact data such as your name, date of birth, postal address, email address, telephone number, and account credentials; government-issued identification and verification materials used for KYC, AML, accreditation, tax, and sanctions screening; financial and transactional data such as linked bank account details, funding instructions, payment card information where applicable, transfer activity, subscription information, investment preferences, and distribution history; and device, usage, and technical information such as IP address, approximate location, cookie identifiers, browser type, device type, session logs, security signals, and interactions with our website or communications.

Depending on your relationship with us, we may also collect communications content, support records, electronic signature records, marketing preferences, questionnaire responses, and information required to evaluate eligibility for offerings, comply with securities regulations, prevent fraud, or administer your account.

We use cookies, pixels, local storage, session identifiers, and similar technologies to operate the website, remember your preferences, maintain secure sessions, understand how visitors use our services, and improve performance and reliability. Some cookies are strictly necessary for core website functionality, while others support analytics, personalization, and service optimization.

You may be able to control cookies through your browser or device settings. Blocking some cookies may reduce site functionality, prevent secure log-in persistence, or limit access to certain features of the Services. We may also honor applicable consent and preference mechanisms where required by law.

We use personal information to provide, operate, secure, maintain, and improve the Services. This includes opening and administering accounts, processing transactions, validating investor eligibility, conducting identity and compliance checks, servicing investments, communicating with you, responding to support requests, and delivering statements, notices, tax documentation, and other account materials.

We also use information to monitor website usage, detect and investigate fraud or security incidents, comply with legal and regulatory obligations, enforce our terms and agreements, conduct internal analytics, personalize the user experience, evaluate product performance, and support business planning, audits, and corporate governance.

Where permitted, we may use your information to send you newsletters, market commentary, platform updates, or information about new opportunities. You can opt out of non-essential marketing communications at any time, although you may still receive transactional, security, compliance, and service-related communications.

We may share information with service providers and professional advisers that help us operate the platform, including cloud infrastructure providers, data hosting partners, analytics providers, identity-verification vendors, anti-fraud tools, customer support platforms, communications vendors, accountants, auditors, legal counsel, and other vendors working on our behalf under appropriate contractual controls.

We may also disclose information to financial institutions, payment processors, fund administrators, custodians, transfer agents, depositories, regulators, tax authorities, law enforcement, courts, or other governmental bodies where necessary to process transactions, support investments, respond to lawful requests, meet reporting obligations, or protect the rights, safety, security, and property of AfricaSimple, our users, portfolio companies, or others.

If we participate in or evaluate a merger, financing, acquisition, reorganization, asset sale, insolvency proceeding, or similar corporate transaction, personal information may be disclosed to counterparties and advisers subject to confidentiality and legal safeguards.

Depending on your location and the context in which information is collected, our processing may be based on contract necessity, legitimate interests, compliance with legal obligations, protection against fraud and misuse, or your consent where required. Our legitimate interests include operating a secure investment platform, maintaining investor relationships, improving our services, and protecting our business and users.

Because AfricaSimple may operate in regulated financial environments, certain processing activities are necessary to satisfy securities, anti-money-laundering, sanctions, tax, recordkeeping, and investor-protection obligations. Where consent is the basis for processing, you may withdraw it, but doing so will not affect processing that occurred before withdrawal and may limit our ability to continue providing certain services.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, operate the Services, maintain your account, resolve disputes, enforce agreements, and comply with legal, tax, accounting, securities, and recordkeeping obligations.

Retention periods vary depending on the type of information, the sensitivity of the data, the nature of your relationship with us, and the regulatory frameworks that apply. When information is no longer required, we will delete, anonymize, or securely archive it in accordance with applicable law and operational requirements.

AfricaSimple may process or store personal information in the United States or in other jurisdictions where we, our affiliates, or our service providers operate. As a result, your information may be transferred across national borders and may be subject to laws different from those in your home jurisdiction.

Where required, we use appropriate safeguards for cross-border data transfers, including contractual protections, access controls, vendor diligence, and other measures designed to preserve a level of protection consistent with applicable privacy and financial-sector expectations.

We use administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures may include access controls, encryption in transit and at rest where appropriate, logging, monitoring, least-privilege access, vendor diligence, and security testing.

No system or transmission method is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us promptly if you believe your account or personal information has been compromised.

Subject to applicable law, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information; receive a portable copy of certain data; withdraw consent where consent is the basis for processing; and opt out of direct marketing communications. You may also have the right to appeal certain decisions we make about your privacy requests.

Residents of certain jurisdictions, including parts of the United States, the United Kingdom, the European Economic Area, and other global markets, may have additional statutory rights. We will assess and respond to privacy requests in accordance with applicable law, identity-verification requirements, and any legal exemptions that apply in regulated financial contexts.

To manage communications preferences, you can use available account settings, unsubscribe tools, or the support and contact channels published on our website. To submit a formal privacy request, please use the support or contact details made available through the Services and include enough information for us to verify your identity and understand your request.

The Services are intended for adults and are not directed to children. We do not knowingly collect personal information from anyone under the age of 18, or any higher age threshold required by local law to use our Services independently. If you believe a child has provided personal information to us, please contact us through the support channels listed on the Website so we can investigate and take appropriate action.

We may update this Privacy Policy from time to time to reflect changes to our services, business operations, technology, legal requirements, or privacy practices. When we make material changes, we will post the revised Policy, update the Last Updated date, and provide additional notice when required by law or where the change is significant to your rights.

Your continued use of the Services after an updated Policy becomes effective means that you acknowledge the revised version, except where applicable law requires a different form of consent or notice.

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact AfricaSimple through the support or contact channels provided on the Website or through your authenticated account support options. If you are making a rights request, please include enough information for us to verify your identity and respond appropriately.